For most people, financial services have become an almost exclusively digital domain, with fewer and fewer consumers banking over phone calls or visiting an actual office. This does raise a question, however, as to what we feel safer doing. Which tasks and functions create more stress than others?
To explore the current state of trust and safety concerns among Southeast Asian consumers regarding online financial services and AI, we spoke to over 3,000 respondents across Singapore, Malaysia, Philippines, Thailand, Vietnam, and Indonesia.
How are Southeast Asians envisaging the future? This commentary explains how and why Blackbox conceived of the HorizonASEAN polling mechanism to help decision makers figure out the answer that exact question.
ASEANScan is a quarterly study undertaken by Blackbox Research and Cint. 3,000 respondents between the […]
In the dynamic markets of Southeast Asia, where diverse cultures intersect with rapid digitalisation, understanding […]
In the pursuit of happiness, the avenues chosen by different generations often reflect evolving societal […]